Privacy Policy — Mediterranean Specialty Foods

This Privacy Policy describes how Mediterranean Specialty Foods ("we", "us", "our") collects, uses, discloses and protects personal information when you visit or make purchases through our website msfoods.ca. This policy supplements any other notices we provide and applies to information we collect on or through our website. [oai_citation:1‡Msfoods](https://msfoods.ca/)

1. Information We Collect

We may collect personal information you provide directly (name, email, phone, delivery address), payment information processed by third-party payment processors, and technical information collected automatically (IP address, device, browser, pages visited).

2. How We Use Your Information

  • To process and fulfill orders, provide customer service and delivery updates.
  • To communicate offers, promotions, or transactional messages if you consent.
  • To improve and secure the website and detect fraud or abuse.

3. Sharing & Third Parties

We may share information with service providers who help operate our website and process orders (host, payment processors, delivery partners). We do not sell personal data for third-party marketing purposes.

4. Cookies & Tracking

We use cookies and similar technologies to enable site functionality, remember preferences, and collect analytics. You may control cookies via browser settings or our Cookie Policy. (See separate Cookie Policy file.)

5. Data Retention & Access

We retain personal information as long as necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements. You may request access, correction or deletion of your personal data by contacting us.

6. Security

We take reasonable organizational and technical measures to protect personal information, but no internet transmission is completely secure. We cannot guarantee absolute security.

7. Children

Our services are not directed to children under 16. We do not knowingly collect personal information from children under 16. If you believe we have inadvertently collected such information, contact us to request removal.

8. Contact & Controller

Controller: Mediterranean Specialty Foods. For questions about this Privacy Policy or to exercise data subject rights, contact us via the website msfoods.ca or call (604) 438-4033. [oai_citation:2‡Msfoods](https://msfoods.ca/)

Important limitation: This Privacy Policy is provided for general informational purposes only and does not create any contractual or legal rights. We make no representations or warranties about the legal sufficiency of this policy for your purposes. If you require legal advice or a contract tailored to your situation, consult a qualified attorney.

Last updated: December 9, 2025.